AAE-1 cable features a problem, affecting the standard of online learning

 INTERNET TECHNOLOGY

AAE-1 cable features a problem, affecting the standard of online learning

Spring Sang Monday, September 6, 2021, 18:51 (GMT+7) Incident on the AAE-1 fiber optic cable affects the transmission quality of the many international online learning and meeting applications.

According to information from the Management Board of international undersea cable routes, at 7:19 a.m. on September 4, the AAE-1 (Asia-Africa-Europe 1) undersea cable had a drag on the S1H branch, affecting the connection. An Internet connection from Vietnam to Singapore. The explanation for the crash has not yet been determined.

A network service provider (ISP) in Vietnam shared with Zing that this unit is ready to flee traffic with online TV system providers like Microsoft Team, Google Meet, Zoom... to make sure the standard of online learning after the opening day. However, the loss of communication on the Singapore branch AAE-1 cable occurred shortly before the opening ceremony, affecting a part of the service's traffic.

This incident affects 3 major Internet providers in Vietnam including Viettel, VNPT, and FPT. thanks to cable problems, the speed of accessing international websites at some times of the day is slower than usual. Particularly, Internet connections within the country are still going normally.

The fiber optic cable management unit said that the cause and specific repair plan haven't been determined yet.

A representative of Viettel, one among the operators of this fiber optic route, said that to make sure services for patrons, the network operator added quite 900 GB of international bandwidth capacity, and promptly adjusted traffic. via other land and sea cable directions like IA, APG, AAE1 towards Hong Kong.

Meanwhile, VNPT said that it's increased connectivity to make sure connection traffic to online meeting services like Microsoft Team, Google Meet, Zoom... However, right before the opening ceremony (September 4th (September 4th). ), the AAE-1 cable branch to Singapore had a drag, so it affected a part of the service quality.

For domestic online learning services like K12Online, things of the many students and teachers being slow to attach still occurs, and therefore the cause is unknown.

This is not the primary time the AAE-1 cable has had problems this year. At the top of May, this cable line had a drag and it took until July 12 to be repaired.

As a sea cable route put into operation in July 2017, AAE-1 plays the role of improving connection quality towards Europe and therefore the Middle East also as providing additional capacity and redundancy towards the connection direction to Hong Kong. Kong and Singapore.

see more at Announcement of broken submarine cable AAE-1 undersea optical cable at 13:30 on September 4